taka beat Privacy Policy
From opening your account at taka beat to every transaction — protecting your personal information is our top priority. This policy explains what information we collect, why we collect it, and how we keep it safe.
Introduction and Scope
taka beat is an online entertainment platform providing casino games and sports betting services for Bangladeshi users. We believe every user's personal information is a valuable asset, and it is our responsibility to handle that asset with proper care.
This privacy policy ("Policy") describes how taka beat collects, processes, stores and shares personal information with third parties. This policy applies to all users of the taka beat website, mobile application and other digital services.
Before using the platform, please read our Terms and Conditions, as the privacy policy and those terms together form the legal basis for your use.
Types of Information Collected
taka beat collects different types of information in different situations. These categories are described in detail below:
2.1 Registration and Identity Information
When you create an account at taka beat, we collect the following information:
- Full name (as per national identity card)
- Date of birth (for age verification — minimum 21 years)
- Mobile number (for verifying bKash, Nagad or other mobile banking accounts)
- Email address
- Username and password created by the user
2.2 Financial and Transaction Information
We process financial information during deposits and withdrawals, but full bank account numbers or card details are not stored on our servers. Transaction records are kept in limited form and stored securely.
2.3 Technical and Usage Information
When you use our platform, certain technical information is collected automatically:
- IP address and device identifiers
- Browser type and operating system
- Login time and session information
- Pages visited and navigation patterns
- Information obtained through cookies and similar tracking technologies
2.4 Identity Verification (KYC) Information
For withdrawals above a certain amount or for account security purposes, we may request a copy of your national identity card, passport or driving licence for identity verification. These documents are stored under strict security.
Purpose of Data Collection
taka beat processes your information only for the following legitimate purposes:
- Account management: For registration, login and keeping the service running.
- Financial transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay and bank transfer.
- Age and identity verification: The platform is for users aged 21 and above — to confirm this age requirement.
- Security and fraud prevention: To detect suspicious activity and keep user accounts secure.
- Customer support: To resolve issues via live chat or email.
- Service improvement: To analyse user experience and improve the quality of the platform.
- Bonuses and promotional offers: To deliver relevant offers to eligible users.
Your information is not used beyond the purposes listed above. Following the responsible gaming guidelines on our site, we may also use this information to analyse user behaviour in order to identify potentially problematic gambling patterns and provide timely assistance.
Data Storage and Security
4.1 Retention Period
Your personal information is retained for as long as your account is active. After an account is closed, certain information may be kept for a period of time for financial or legal reasons. Information that is no longer needed is deleted securely.
4.2 Technical Security Measures
taka beat takes the following technical measures to protect your information:
- SSL (Secure Socket Layer) encryption — all data transfers are secured
- End-to-end encryption for sensitive information
- Regular security audits and vulnerability testing
- Two-factor authentication (OTP-based) option
- Restricted server access and strict internal policies
- Firewall and intrusion detection systems
4.3 User Responsibilities
Alongside our technical security measures, you also play a role in keeping your account safe. Do not share your password with anyone, use a strong password, and if you notice any suspicious activity, inform our support team immediately.
Data Sharing Policy
taka beat does not sell your personal information to third parties. However, information may be shared in limited circumstances for the purpose of operating the service:
5.1 Payment Processors
Only the information necessary to complete a transaction is shared with mobile banking services including bKash, Nagad, Rocket and Upay, and with bank transfer service providers. These partners operate under their own privacy policies.
5.2 Technology Service Providers
Information may be shared on a limited and contractual basis with technology partners who provide game services (such as Pragmatic Play, PG Soft, Evolution, JILI, Spribe and others), cybersecurity and analytics services.
5.3 Legal Obligations
Providing information may be legally required in response to a court order or a legitimate request from a government or law enforcement agency. In such cases, we comply with applicable law.
5.4 Business Restructuring
In the event of a change of ownership or business merger of taka beat, user information may transfer to the new ownership, but this privacy policy will remain in effect in such cases.
Cookies and Tracking Technology
taka beat uses cookies and similar technologies to operate the website correctly and to improve user experience.
6.1 Types of Cookies
- Essential cookies: Essential for keeping the core functions of the site running — these cannot be disabled.
- Functionality cookies: Help remember your preferences and settings.
- Analytical cookies: Used to understand user behaviour and improve the site.
6.2 Cookie Controls
You can control or disable non-essential cookies through your browser settings. However, disabling some cookies may cause certain parts of the site to not work properly.
User Rights
As a taka beat user, you have the following rights over your own information:
- Right to access: You have the right to know what information we hold about you.
- Right to correction: You can request that incorrect or incomplete information be corrected.
- Right to deletion: You may request that your information be deleted in certain circumstances, though this may not be possible where legal obligations apply.
- Right to portability: You can request your information in a common format.
- Right to object: You can object to certain types of data processing.
- Right to withdraw consent: Consent given voluntarily can be withdrawn at any time.
To exercise these rights, contact the taka beat customer support team. Our team is available 24/7 via live chat and email in both Bengali and English.
Policy on Minors' Information
taka beat follows a strict age limit policy. This platform is only for users aged 21 and above. We do not knowingly collect information from any person under the age of 21.
If we become aware that someone has registered using a false age, their account will be suspended immediately and the collected information will be deleted. If a parent or guardian believes their minor child has registered, please inform our support team immediately.
International Data Transfers
Parts of taka beat's technology infrastructure may operate outside Bangladesh. When your information is transferred internationally, we ensure that technical and contractual safeguards are maintained. If information is sent to a third country, the receiving organisation must ensure an equivalent level of privacy protection.
Policy Changes and Updates
taka beat may update this privacy policy as needed. In the case of significant changes, registered users will be notified via email or through the platform. Continuing to use the site after changes means you have accepted the updated policy.
The latest version of the policy will always be available on this page, and the date of the update will be noted at the top. For further questions about our services and policies, see the Frequently Asked Questions.
Contact
If you have any questions, objections or data-related requests regarding this privacy policy, please contact us:
- Live chat: 24 hours, 7 days — start a chat directly from any page on the site
- Email: [email protected]
- Language: Support is available in both Bengali and English
To learn more about us, read the About Us page.